Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your orders in a timely and reliable manner across Pakistan.
1. Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.
2. Delivery Time
- Major Cities: 3–5 business days
- Other Cities & Remote Areas: 5–8 business days
Delivery times may vary depending on your location and external factors such as weather, strikes, or courier delays.
3. Shipping Charges
- Standard shipping charges will be calculated at checkout.
- We may offer free shipping on selected products or promotional offers.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email so you can monitor your delivery status.
5. Cash on Delivery (COD)
We offer Cash on Delivery (COD) all over Pakistan. Please ensure you provide accurate contact details to avoid delays.
6. Delays & Issues
While we aim to deliver on time, delays may occur due to unforeseen circumstances. In such cases, we appreciate your patience and understanding.
7. Incorrect Address
Customers are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses provided by the customer.
8. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our support team within 48 hours of delivery so we can assist you.
